Customers: Overview, Filters, and Bulk Actions

Customers at a glance

The Customers screen is your central workspace for reviewing every customer account, checking activity totals, opening contacts, importing records, and creating a new customer.

Customers screen with filters, export, and bulk actions

Demo view: the sample data shows the available filters, export menu, bulk actions, search, page-size control, and customer table columns.

What you can do from this screen

  • Review totals: see total, active, and inactive customers plus contact activity at a glance.
  • Find a customer: use the table search field or sort a column such as Company, Active, Groups, or Date Created.
  • Filter the list: open Filters to create or reuse a saved filter.
  • Export records: use Export to download the current customer list.
  • Run bulk actions: select one or more rows, then use Bulk actions for the available batch operations.
  • Create or import: choose New Customer to add one account or Import Customers to bring in a prepared list.

Customer record tabs

When you open New Customer or edit an account, the form is organized into three tabs:

  1. Customer Details: company identity, contact information, currency, language, groups, and address.
  2. Custom fields: organization-specific fields such as Birthday, Building Number, and District.
  3. Billing & Shipping: billing and shipping addresses, with shortcuts to copy customer or billing information.

For a step-by-step form walkthrough, see Create a Customer and Prepare Billing Details.

Safe operating checklist

  • Confirm the correct customer before changing financial or contact information.
  • Use filters before bulk actions so the selected scope is clear.
  • Review the filtered result count before exporting or applying a batch operation.

Related guidance